Terms and Conditions Of Use
INTRODUCTION
www.implantly.co.uk is a site operated by Implantly Limited (13389771) a company registered in England and Wales.
We are registered in the UK and are located at 10 Brindley Place, Birmingham, United Kingdom, B1 2JB.
Please read the details set out below carefully before using the website.
These terms and conditions apply to the use of the Implantly website. By placing an order with us you are agreeing to these terms and conditions in full.
Implantly reserves the right at its discretion to amend these terms and conditions at any time. We invite you to check back periodically to see if any changes have been made.
On this page you can find all the Terms and Conditions on which you may make use of our website www.implantly.co.uk , whether as a guest or as a registered user.
• By accessing our website, you agree that you accept these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using our website.
• By placing an order with Implantly either online or by any alternative method you are agreeing to the terms and conditions in full without exception.
If you have any questions relating to our terms and conditions, please contact us by emailing info@implantly.com or writing to Customer Service Department: Implantly, Customer Service Manager, 10 Brindley Place, Birmingham, United Kingdom, B1 2JB.
These terms and conditions do not affect your statutory rights.
1.0 OUR WEBSITE
1.1. Security procedures:
You must not knowingly misuse our website or transmit any virus or harmful material to this website. You must not attempt to gain unauthorised access to our website or to our database.
In the event of such a breach, your right to use our website will cease immediately and we will report this breach to the relevant law enforcement authorities.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material due to the use of our website.
If you choose, or you are provided with a user identification code, password or any other piece of information, you must treat such information as confidential, and you must not disclose it to any third party. As part of security procedures, we have the right to disable any user identification code or password, at any time, if you have failed to comply with any of the provisions of these Terms of Use.
1.2. Affiliations:
Our website may contain links to third party websites. Implantly is not responsible for the content or privacy policies of those websites, and including these links on our website should not be considered as an endorsement or recommendation to these third party websites. As a result of this, please note that these websites may be governed by separate terms and conditions which should be referred to by visiting those web pages. You must not establish a link from any website that is not owned by you. If you wish to make any use of material on our website other than that set out above, please address your request to info@implantly.com
2.0 DATA PROTECTION AND LIABILITY
2.1
Nothing in these Terms or in the pages of the website shall limit our liability for death or personal injury arising from our negligence, or for fraud, or for misrepresentation as to a fundamental matter, which cannot be excluded or limited under applicable law.
implantly.co.uk has a Privacy Policy, which forms part of these Terms of Use and explains how we collect and use personal data, including our use of cookies and our advertising and analytics partners. Any personal information obtained from you will be processed in accordance with the Privacy Policy and by using our website you consent to such processing and you warrant that the information provided by you is correct and accurate.
2.2
Additionally, by using our website, you abide by the fact that Internet transmissions are never completely secure. You understand that any message or information you send to our website is subject to possible interception by third parties.
3.0 COPYRIGHT
3.1
All intellectual property rights in our website, and in the material published on it, is owned by or licensed to us. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
3.2.
Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged.
3.3.
No part of the materials on our website should be used for commercial purposes without obtaining a licence to do so from us or our licensors.
3.4.
You may print off one copy, and may download extracts, of any page(s) from our website for your personal reference and you may draw the attention of others within your organisation to material posted on our website, however, you must not republish, redistribute or amend the copies of any materials you have printed off.
3.5
If you print, copy or download and store any part of our website in breach of these terms of use, we will cease your right to use our website immediately and you must, at our option, return or destroy any copies of the materials you have made.
4.0 RESTRICTIONS AND GOVERNING LAW
4.1
To register with us or use the services and products that we provide on our website you must be over 18 years of age only, and information contained on our website does not amount to an invitation to clients who are under 18 to buy any services or products.
4.2
The terms on this website are governed by the Laws of the United Kingdom whose courts have exclusive jurisdiction is respect of any dispute which may arise.
4.3
We retain the right to bring proceedings against you for breach of these Terms of Use in your country of residence or other relevant country.
5.0 GENERAL NOTES ON THIS WEBSITE AND TERMS AND CONDITIONS WHICH GOVERN IT
5.1
We may revise and amend these Terms of Use from time to time without notice and therefore you must agree to review the terms regularly to take notice of any changes.
5.2
Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on our website.
5.3
If the need arises, we may suspend access to our website, or close it indefinitely.
5.4
Whilst we have taken reasonable steps to ensure the accuracy and correctness, the material on our website could include technical inaccuracies or typographical errors. Our website and the information contained on it are delivered on an “as-is” and “as-available” basis. All information provided on our website is subject to change without notice and may be out of date at any given time.
We disclaim all liability and responsibility arising from any reliance placed on the commentary and any materials posted on our website by any visitor to our website, or by anyone who may be informed of any of its contents.
5.5
The content of this website is provided for general information about our services and pricing only. It does not constitute medical or dental advice and is not a substitute for a clinical assessment. Suitability for treatment can only be confirmed by a qualified clinician following a Full Clinical Assessment.
6.0 OUR PRODUCTS (WARRANTIES AND DISCLAIMER)
6.1 Treatment Outcomes
Dental implant treatment outcomes are dependent on individual patient circumstances, including bone density, medical history, oral health, and compliance with post-operative care instructions. Individual results will vary. There may be additional costs applied if supplementary procedures are required as part of your treatment plan, such as bone grafting or additional surgical steps. These will be clearly communicated to you prior to treatment commencing.
6.2 Product Warranty
Implantly warrants that its products and prosthetics:
(i) shall conform to the specifications represented in the treatment plan approved by the implant dental team following your Full Clinical Assessment; and
(ii) are free from defects in material and workmanship at the time of fitting.Implantly shall not be liable for:
(i) any defects or damages caused by neglect, misuse, or mistreatment of the implant prosthetics by the patient or any third party, including failure to follow the prescribed oral hygiene and aftercare programme;
(ii) any defects caused by failure to attend scheduled follow-up appointments or to follow post-operative care instructions provided by the clinical team; or
(iii) natural wear to prosthetic components over time, which is expected and does not constitute a product defect.
6.3 Cooling-Off Period
Implantly full-mouth dental implant prosthetics are custom-designed and fabricated as bespoke medical devices to match each patient’s specific clinical requirements. As customised medical products, once produced they cannot be resold or reused, and are therefore exempt from the standard 14-day cooling-off period under the Consumer Contracts Regulations 2013. This exemption applies from the point at which production of your bespoke prosthetic has commenced. You will be clearly advised of this point during the treatment process.
6.4 Clinical Records and Digital Scans
Implantly uses advanced digital imaging technology including CBCT (Cone Beam CT) scanning and intraoral scanning to capture the data required for treatment planning and prosthetic fabrication. In the event that scan data or clinical records are deemed by the clinical team to be of insufficient quality to produce prosthetics safely and accurately, Implantly reserves the right to request that additional scans or records are taken. Implantly is committed to producing only the highest quality dental implant prosthetics, and will only proceed with fabrication once clinical data meets the required standard.
6.5 Photogrammetry and Post-Surgical Data Capture
Approximately twelve weeks following implant surgery, patients are required to attend a post-surgical data capture appointment. At this appointment, Implantly uses photogrammetry technology to record the precise position of each implant to micron-level accuracy. This data is used to fabricate the patient’s final fixed bridge. Failure to attend this appointment will delay fabrication of the final prosthetic. Implantly is not responsible for delays to treatment arising from a patient’s failure to attend scheduled clinical appointments.
6.6 Treatment Plan Validity
Following your Full Clinical Assessment, Implantly will present a personalised treatment plan and associated pricing. Treatment plans are valid for 90 days from the date of issue. If treatment has not commenced within this period, Implantly reserves the right to require an updated clinical assessment before proceeding. This is to ensure that the proposed treatment plan remains clinically appropriate given any changes in the patient’s oral health or bone structure during the intervening period.It is the patient’s responsibility to ensure that treatment commences within the validity period. Implantly is not liable for any additional costs arising from a failure to proceed within this timeframe.
6.7 Finance and Payment
Treatment cannot commence until payment has been received in full or finance approval has been confirmed by Implantly’s approved finance partners (Practi Finance or Chrysalis Finance). Finance eligibility is assessed and confirmed following the Full Clinical Assessment and is subject to the patient meeting the relevant lending criteria. Implantly does not guarantee finance approval. Any finance agreement entered into by the patient is a direct arrangement between the patient and the finance provider, and Implantly is not a party to that agreement.
6.8 Full Clinical Assessment Deposit
A refundable deposit of £99 is required to secure a Full Clinical Assessment appointment. This deposit is fully refundable in the event that the patient attends the appointment and chooses not to proceed with treatment. The deposit is non-refundable in the event that the patient does not attend (DNA) without providing notice of cancellation. The £99 deposit will be offset against the total treatment fee upon commencement of treatment.