Terms and Conditions Of Use

INTRODUCTION

www.implantly.co.uk is a site operated by Implantly Limited (13389771) a company registered in England and Wales.

We are registered in the UK and are located at 10 Brindley Place, Birmingham, United Kingdom, B1 2JB.

Please read the details set out below carefully before using the website.

These terms and conditions apply to the use of the Implantly website.  By placing an order with us you are agreeing to these terms and conditions in full.

Implantly reserves the right at its discretion to amend these terms and conditions at any time.  We invite you to check back periodically to see if any changes have been made.

On this page you can find all the Terms and Conditions on which you may make use of our website www.implantly.co.uk , whether as a guest or as a registered user.  
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• By accessing our website, you agree that you accept these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using our website.

• By placing an order with Implantly which  is a trading name of Denturly either online or by any alternative method you are agreeing to the terms and conditions in full without exception.

If you have any questions relating to our terms and conditions, please contact us by emailing info@implantly.com or writing to Customer Service Department: Implantly, Customer Service Manager, 10 Brindley Place, Birmingham, United Kingdom, B1 2JB.

These terms and conditions do not affect your statutory rights.

1.0 OUR WEBSITE
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1.1. Security procedures:
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You must not knowingly misuse our website or transmit any virus or harmful material to this website. You must not attempt to gain unauthorised access to our website or to our database.

In the event of such a breach, your right to use our website will cease immediately and we will report this breach to the relevant law enforcement authorities.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material due to the use of our website.

If you choose, or you are provided with a user identification code, password or any other piece of information, you must treat such information as confidential, and you must not disclose it to any third party. As part of security procedures, we have the right to disable any user identification code or password, at any time, if you have failed to comply with any of the provisions of these Terms of Use.

1.2. Affiliations:

Our website may contain links to third party websites. Implantly is not responsible for the content or privacy policies of those websites, and including these links on our website should not be considered as an endorsement or recommendation to these third party websites. As a result of this, please note that these websites may be governed by separate terms and conditions which should be referred to by visiting those web pages. You must not establish a link from any website that is not owned by you. If you wish to make any use of material on our website other than that set out above, please address your request to info@implantly.com

2.0  DATA PROTECTION AND LIABILITY
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2.1

Nothing in these Terms or in the pages of the website shall limit our liability for death or personal injury arising from our negligence, or for fraud, or for misrepresentation as to a fundamental matter, which cannot be excluded or limited under applicable law.

implantly.co.uk has a privacy policy which is a part of these Terms of Use and this website. Any personal information obtained from you will be processed in accordance with the Privacy Policy and by using our website you consent to such processing and you warrant that the information provided by you is correct and accurate.

2.2

Additionally, by using our website, you abide by the fact that Internet transmissions are never completely secure. You understand that any message or information you send to our website is subject to possible interception by third parties.

3.0  COPYRIGHT

3.1

All intellectual property rights in our website, and in the material published on it, is owned by or licensed to us. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

3.2.

Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged.

3.3.

No part of the materials on our website should be used for commercial purposes without obtaining a licence to do so from us or our licensors.

‍3.4.

You may print off one copy, and may download extracts, of any page(s) from our website for your personal reference and you may draw the attention of others within your organisation to material posted on our website, however, you must not republish, redistribute or amend the copies of any materials you have printed off.
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‍3.5

If you print, copy or download and store any part of our website in breach of these terms of use, we will cease your right to use our website immediately and you must, at our option, return or destroy any copies of the materials you have made.

4.0 RESTRICTIONS AND GOVERNING LAW

4.1

‍To register with us or use the services and products that we provide on our website you must be over 18 years of age only, and information contained on our website does not amount to an invitation to clients who are under 18 to buy any services or products.

4.2

‍The terms on this website are governed by the Laws of the United Kingdom whose courts have exclusive jurisdiction is respect of any dispute which may arise.

4.3

‍We retain the right to bring proceedings against you for breach of these Terms of Use in your country of residence or other relevant country.

5.0 GENERAL NOTES ON THIS WEBSITE AND TERMS AND CONDITIONS WHICH GOVERN IT

5.1
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‍We may revise and amend these Terms of Use from time to time without notice and therefore you must agree to review the terms regularly to take notice of any changes.

5.2
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Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on our website.

5.3
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‍If the need arises, we may suspend access to our website, or close it indefinitely.

5.4

‍Whilst we have taken reasonable steps to ensure the accuracy and correctness, the material on our website could include technical inaccuracies or typographical errors. Our website and the information contained on it are delivered on an “as-is” and “as-available” basis. All information provided on our website is subject to change without notice and may be out of date at any given time.

We disclaim all liability and responsibility arising from any reliance placed on the commentary and any materials posted on our website by any visitor to our website, or by anyone who may be informed of any of its contents.

6.0 OUR PRODUCTS (WARRANTIES AND DISCLAIMER)

6.1 Treatment Outcomes
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Dental implant treatment outcomes are dependent on individual patient circumstances, including bone density, medical history, oral health, and compliance with post-operative care instructions. Individual results will vary. There may be additional costs applied if supplementary procedures are required as part of your treatment plan, such as bone grafting or additional surgical steps. These will be clearly communicated to you prior to treatment commencing.

‍6.2 Product Warranty
Implantly warrants that its products and prosthetics:
(i) shall conform to the specifications represented in the treatment plan approved by the implant dental team following your Full Clinical Assessment; and
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(ii) are free from defects in material and workmanship at the time of fitting.Implantly shall not be liable for:
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(i) any defects or damages caused by neglect, misuse, or mistreatment of the implant prosthetics by the patient or any third party, including failure to follow the prescribed oral hygiene and aftercare programme;

(ii) any defects caused by failure to attend scheduled follow-up appointments or to follow post-operative care instructions provided by the clinical team; or

(iii) natural wear to prosthetic components over time, which is expected and does not constitute a product defect.

‍6.3 Cooling-Off Period
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Implantly full-mouth dental implant prosthetics are custom-designed and fabricated as bespoke medical devices to match each patient’s specific clinical requirements. As customised medical products, once produced they cannot be resold or reused, and are therefore exempt from the standard 14-day cooling-off period under the Consumer Contracts Regulations 2013. This exemption applies from the point at which production of your bespoke prosthetic has commenced. You will be clearly advised of this point during the treatment process.

‍6.4 Clinical Records and Digital Scans
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Implantly uses advanced digital imaging technology including CBCT (Cone Beam CT) scanning and intraoral scanning to capture the data required for treatment planning and prosthetic fabrication. In the event that scan data or clinical records are deemed by the clinical team to be of insufficient quality to produce prosthetics safely and accurately, Implantly reserves the right to request that additional scans or records are taken. Implantly is committed to producing only the highest quality dental implant prosthetics, and will only proceed with fabrication once clinical data meets the required standard.

6.5 Photogrammetry and Post-Surgical Data Capture
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Approximately twelve weeks following implant surgery, patients are required to attend a post-surgical data capture appointment. At this appointment, Implantly uses photogrammetry technology to record the precise position of each implant to micron-level accuracy. This data is used to fabricate the patient’s final fixed bridge. Failure to attend this appointment will delay fabrication of the final prosthetic. Implantly is not responsible for delays to treatment arising from a patient’s failure to attend scheduled clinical appointments.

6.6 Treatment Plan Validity

Following your Full Clinical Assessment, Implantly will present a personalised treatment plan and associated pricing. Treatment plans are valid for 90 days from the date of issue. If treatment has not commenced within this period, Implantly reserves the right to require an updated clinical assessment before proceeding. This is to ensure that the proposed treatment plan remains clinically appropriate given any changes in the patient’s oral health or bone structure during the intervening period.It is the patient’s responsibility to ensure that treatment commences within the validity period. Implantly is not liable for any additional costs arising from a failure to proceed within this timeframe.

6.7 Finance and Payment

Treatment cannot commence until payment has been received in full or finance approval has been confirmed by Implantly’s approved finance partners (Practi Finance or Chrysalis Finance). Finance eligibility is assessed and confirmed following the Full Clinical Assessment and is subject to the patient meeting the relevant lending criteria. Implantly does not guarantee finance approval. Any finance agreement entered into by the patient is a direct arrangement between the patient and the finance provider, and Implantly is not a party to that agreement.

‍6.8 Full Clinical Assessment Deposit

A refundable deposit of £99 is required to secure a Full Clinical Assessment appointment. This deposit is fully refundable in the event that the patient attends the appointment and chooses not to proceed with treatment. The deposit is non-refundable in the event that the patient does not attend (DNA) without providing notice of cancellation. The £99 deposit will be offset against the total treatment fee upon commencement of treatment.

• Country refers to: United Kingdom

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to Implantly, accessible from www.implantly.co.uk
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• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
•Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.​

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

• Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?”
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• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: Cookies by TermsFeed Generator.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

• Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.​

Use of Your Personal Data‍

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
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• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

• To manage your requests: To attend and manage your requests to us.

•For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

•With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of Your data and other personal information.​

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

​Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by email: info@implantly.com